Understanding behaviors. Behavioral insights to guide the design of sustainable services and strategies.

Our approach

Putting people first.

How to make sure your strategies, services and products are aligned with people’s day-to-day interactions with them, and with what they aspire to achieve? 

Experientia is an award-winning international behavioral design consultancy. Using a human-centered design approach, our service designers and behavioral experts help companies to sustainably innovate their services and strategies through a qualitative understanding of people, their behavioral patterns and their aspirations. 

Our team

We think as behavioral and social scientists and act as designers

We assist our clients in their digital transformation and innovation processes by incorporating our distinct expertise in Experience and Behavioral Design, informing both Business and Technological Strategies.

Our clientele comprises top-tier companies dedicated to achieving environmental, social, and governance objectives, thereby enhancing their customers’ lifestyles.

Our team

Bringing behavioral and social sciences to business innovation

We assist our clients in their digital transformation and innovation processes by incorporating our distinct expertise in Experience and Behavioral Design, informing both Business and Technological Strategies.

Our clientele comprises top-tier companies dedicated to achieving environmental, social, and governance objectives, thereby enhancing their customers’ lifestyles.

Years
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Projects
10 +
Clients
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Countries
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Our clients

  • All Posts
3M
CSI Piemonte
CVA
Deutsche Telekom
European Commission
Intesa Sanpaolo
Midea
Netflix
Roche
Samsung Electronics
Takeda
Unicredit Bank

Our key strengths

  • Behavioral design methodologies

    We use advanced behavioral design methodologies to create meaningful, sustainable and innovative solutions to complex business challenges.

  • Very experienced in design disciplines

    Experientia staff is at the forefront of service, interaction and behavioral design, creating extraordinary results through global understanding of design and experience in solid processes

Our portfolio

We use behavorial design to create service ecosystems and sustainable business models:

from customer journeys to service concepts, from hi-fi prototypes to business strategies.