Get in touch
  • Experientia Global, SA
    Voie du Chariot 3
    CH-1003 Lausanne, Switzerland
    T +41 21 588 0102
    info[at]experientia.com
    See our location

  • Experientia s.r.l
    Via Cesare Battisti 15
    10123 Turin, Italy
    T +39 011 812 9687
    info[at]experientia.com
    See our location

  • Experientia Pte Ltd
    Block 1 Thomson Road #04-330G
    Balestier Shopping Center
    300001, Singapore
    T +65 9795 4302
    info[at]experientia.com
    See our location

Thank you for your email.
We will answer as soon as possible.

DesignSingapore Council

Singapore: a city for people aging gracefully

Previous project

Creating the “perfect day at work”

Next project

Reinventing the (ferris) wheel

Scroll Down

Singapore: a city for people aging gracefully

DesignSingapore Council

DesignSingapore Council asked Experientia to explore health and wellness for the elderly in the Singaporean public sector.
We conducted ethnographic research and participatory design workshops, as part of a drive to develop design-led innovation for the health industry.

3 things to know

  1. Experientia explored current healthcare experiences of the aging population in Singapore to identify opportunities for design-driven innovation in public healthcare.

  2. Through video ethnography, contextual interviews and participatory design, we looked at how the Singaporean healthcare system deals with the unique challenges of a highly multi-cultural society.

  3. Ongoing work will see a master plan developed for a particular region of Singapore to improve the healthcare offering.

Our aging societies
Aging is a deeply cultural issue. It impacts our social fabric and the systems and structures that make up our cities, our governments and our world.

In the “Singapore: Aging Gracefully” project, Experientia explored current healthcare experiences of the aging population in Singapore, to identify trends, behaviors and gaps in the interaction between elderly people and the healthcare system.

The project seeks to identify opportunity areas for design-driven innovation in the Singaporean public healthcare space, to help Singapore create the right conditions to support a rapidly aging society.

Trends in elderly care
From reinventing your sense of self and identity, to a changing relationship as children transform into carers, we explored what it really means to age.

We looked at how the Singaporean healthcare system deals with the unique challenges of a highly multi-cultural society, and explored the major innovations worldwide in service offerings for the elderly.

In two multi-day innovation workshops with healthcare and public service stakeholders, representatives from the healthcare industry and public sector joined Experientia and DesignSingapore Council in Singapore. Here we introduced the challenges the participants face on a daily basis, showing video clips from the research to reveal the human faces behind the research. The stakeholders developed service concepts that would suit the unique characteristics of Singapore.

The results of the project were compiled in a handy publication for further use in Singapore and freely available for anyone.

Ongoing work will see a master plan developed for a particular region of Singapore, to improve the healthcare offering.

Related projects